Our Products
Products & Proprietary Tools
Not Demos. Not Proofs-of-Concept. Live Products Managing Real Enterprise Workloads.
PRODUCT 01
Warranty Management Solution
Automated claim adjudication, credit notes, MDM and GEMS integration — live at HMD Global covering 70+ countries.
Claims Adjudication Engine
Automated business rules for Smart Phone & Feature Phone claims — warranty eligibility via GEMS, coverage logic applied, zero manual adjudication.
Credit Note & Invoice Automation
Auto-generates credit notes and invoice proposals post-approval. GFA-ready .xlsx for SAP S/4HANA upload — cutting finance cycle time by days.
MDM — Master Data Management
Centralised product config, pricing, country taxation and SWAP matrix for SP & FP lines. Single source of truth for all warranty rules.
Integrations & Flag Management
Real-time API integration with GEMS, SCP portal for ASV claims, and Azure Blob for analytics. Care & SWAP flags updated in near-real time.
Warranty Analytics & OCR Reports
Live dashboards tracking claim volumes, approval rates and credit note values. OCR-powered extraction from unstructured claim documents.
Live — HMD Global Finland
70+ countries, Feature & Smart Phone flows, SAP posting, GFA approval cycles. SOC2 & GDPR compliant.
PRODUCT 02
Spares Planning & Demand Forecasting
ML-powered demand forecast, SBOM supply planning, inventory allocation & service vendor distribution.
AI-Driven Demand Forecasting
ML models consume warranty claim rates, historical sales, WPOP activation data and failure-rate benchmarks — demand forecast per model, colour and region.
Factory & Supply Planning
SBOM-driven supply plan from ODM vendors — open POs, factory lead times, OCR contribution by category, and recommended orders with priority rules.
Inventory & Allocation Engine
Real-time visibility across Central Warehouse, in-transit stock, service vendor inventory and open POs. Automated allocation to service centres.
Service Vendor Interface (SCP)
Portal for Authorised Service Partners — view stock, raise spares orders, confirm receipts and track logistics. Consumption-driven replenishment.
SBOM & New Product Introduction
Service BOM management for NPI, growth and mature lifecycle phases. ODM vendor onboarding, part mapping and EOL planning built in.
Reporting & Spares Intelligence
TRX reports, offtake-to-claims reconciliation, SWAP utilisation and supply plan detail. KPI dashboards for regional supply chain & finance teams.
PRODUCT 03
SafeRoads TMS — AI-Powered Traffic Enforcement
Cut road violations. Protect lives. 12 cameras. 14,000+ daily detections. 99.5%+ uptime since Jan 2026. Live at NEOM Trojena.
Zero Manual Effort
Cameras detect, classify and capture violations automatically — no operators needed. Every incident is timestamped, tagged and ready for action within seconds.
Total Visibility, Always On
Live feeds from every camera on one control room screen. Sub-second alerts when violations occur. Your team sees everything — from anywhere, at any time.
Smarter Decisions, Faster
Ask questions in plain language — "Which zone had the most violations this week?" — and get instant answers. Spot hotspots, predict risk zones and act before incidents happen.
Audit-Ready Compliance
Every violation reviewed, approved and filed with a full audit trail. Automated daily, weekly and monthly reports. Built for regulatory accountability.
Proven at Scale — NEOM, KSA
12 cameras. 14,000+ daily detections. 99.5%+ uptime since Jan 2026. Annual contract SAR 72,000. Live, revenue-generating deployment.
Fast to Deploy
Runs on standard server hardware. No proprietary lock-in. Remote monitoring, OTA updates and full AMC support included. Go live in weeks, not months.
PRODUCT 04
Inventory — Spares & MRO Management
Eliminate unplanned downtime. Never stock out on critical spares. AI-driven MRO inventory built for the plant floor — works without internet.
End-to-End MRO Procurement
Raise purchase indents from the shop floor, route through multi-level approvals, receive against PO and auto-match invoices. Full traceability — zero paperwork.
AI-Driven Reorder & Forecasting
AI monitors consumption patterns and predicts reorder points before stockouts. Ask "Which critical spares are below safety stock?" — fully offline, on your server.
Barcode Scanning on Shop Floor
Technicians scan part barcodes to raise issues, log consumable usage and transfer stock between stores — from any Android or iOS device on the plant floor.
Critical Spares & Asset Linking
Link spares to machines and assets. Track which parts belong to which equipment, log replacements and maintain service history over its lifetime.
Multi-Plant, Multi-Warehouse
Manage multiple plants, stores and warehouses from one dashboard. Each site operates independently with full central visibility. Scales as you grow.
Fast to Deploy. No Lock-in.
Runs on your existing servers — no costly ERP hardware. On-premise or private cloud. Web portal and mobile app included. Go live in 8-12 weeks.
PRODUCT 05
SupportDesk — AI-Powered Helpdesk & Ticketing
Resolve tickets 3x faster. Let AI handle 60% automatically. One platform for IT, HR, Customer & Field support.
Instant AI Triage, Zero Sorting
Every ticket from email, web or API is automatically classified, prioritised and tagged by AI — no manual sorting. The right agent gets the right ticket.
Smart Auto-Assign & SLA
AI routes each ticket to the best-fit agent based on skill, workload and priority. Configurable SLA tiers fire automated escalation alerts before breaches.
60% Resolved Without Agents
Machine learning resolves common L1 requests automatically — password resets, access queries, FAQs — freeing agents for complex issues needing human judgment.
Live Dashboards & CSAT
Real-time dashboards track SLA compliance, agent performance and ticket trends. CSAT surveys auto-sent on closure. Built for ISO 27001 and SOC 2 audits.
Live at HMD Global
Deployed for HMD Global Finland — handling warranty, spares and IT support workflows. Live at incident.atomquark.com. A production system managing real tickets daily.
Cloud-Native. Up in Days.
Fully cloud-hosted — zero on-prem setup. Role-based access, SSO/SAML, MFA and end-to-end encryption included out of the box. SaaS or private deployment.
PRODUCT 06
SecureShield — Enterprise Security & Endpoint Management
Enterprise-grade Zero Trust security — 37 modules, 7 phases, one managed service. Identity, device, data and network — all secured.
Zero Trust Identity & Access
Cloud IdP, SSO federation, MFA, PIM just-in-time admin access and Conditional Access — eliminate standing admin rights and enforce least privilege.
Endpoint Management & Compliance
UEM/MDM/MAM for Windows, iOS and Android — device compliance baselines, full-disk encryption, local admin rotation and zero-touch provisioning.
Advanced Threat Protection
EDR with automated investigation and threat analytics. Device-risk signals block non-compliant or compromised devices before they reach corporate data.
Data Protection & DLP
Data classification and sensitivity labels, DLP policies and BYOD App Protection — classify, encrypt and govern data across all apps and endpoints.
SIEM & Zero Trust Framework
Cloud-native SIEM aggregates UEM, EDR and IdP logs into a single SOC view. NIST/CISA-aligned Zero Trust architecture review.
Phased Delivery. Fully Managed.
7 phases from foundation to Zero Trust maturity. 37 modules, 20 critical controls. Atomquark owns the implementation, you own the security.
PRODUCT 07
SalesTracker — Sales & Device Tracking Platform
21+ data points per device. Zero manual entry. Mobile & TV on one cloud platform. Live at www.weattach.com
Real-Time Live Dashboard
Live KPI cards, brand distribution charts and device trend lines — all updating via SignalR WebSockets the moment a new activation lands. No refresh needed.
21+ Data Points Per Device
Every activation auto-captures IMEI (dual-SIM), Serial, Brand, Model, SIM operator, GPS location, hardware specs, bootloader, SKU and activation status.
Mobile & TV on One Platform
Dedicated tracking views for both mobile and TV devices. Shared cloud infrastructure, same real-time engine, same export tools — one dashboard for everything.
Zero-Touch Auto Capture
Embedded mobile app detects first-boot, collects 21+ data points and sends an encrypted HTTPS/JSON payload — no user interaction, manual launch, or field-team effort.
Excel Export & Print Reports
One-click formatted .xlsx export with styled headers and all 21 data fields. Browser-native print-ready reports with flexible filters for audit compliance.
Enterprise Security & Admin
ASP.NET Core 8, SQL Server, role-based access, HTTPS/SSL, parameterized queries, certificate auth, daily-rotating audit logs and unique request IDs.
PRODUCT 08
TeamTrack — Smart Workforce Management
One platform for Attendance, Expense, Leave, Planning and AI Insights. Live at teamtrack.atomquark.com — 6 modules, 30+ screens.
Attendance & Leave Management
Full attendance lifecycle — calendar view, leave requests, pending approvals, heatmap and AI anomaly alerts. OTP-based QR check-in with RBAC.
Expense & Budget Intelligence
Track, approve and forecast expenses by department. AI-driven budget intelligence flags overrun trends and generates policy recommendations.
MyTime AI — Conversational Assistant
Ask anything about leave balance, expenses, attendance or projects in plain language — and get instant answers. Natural language report builder.
360° Employee Records
Complete employee profiles — roles, departments, projects, WBSE, family details, Aadhaar & PAN, medical claims and bank accounts. Multi-branch support.
Reports, Analytics & Planning
Executive dashboards, drag-and-drop report builder, PDF and Excel export. Configure shifts, timezones and work locations — Office, WFH or Branch.
Live Product — Built by AtomQuark
Cloud-native SaaS, zero on-prem setup. Role-based access, SSO, MFA and end-to-end encryption included. 6 modules, 30+ screens, AI-powered insights.
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